Moon Mirror

Unfortunately, we can only process retail orders from the United States and Canada. However, if you are ordering from another country, we do accept custom orders for quantities exceeding 30.

Your order typically arrives within 2-4 business days. We usually process and ship orders within 1 business day from the warehouse closest to your location.

Please note that pre-order or back-order items are expected to ship within one month.

We operate multiple warehouses across the eastern, western, and central United States, as well as in northern Canada.

To ensure the fastest possible delivery, we always ship your order from the warehouse with available stock that is closest to your location.

If you need to modify or cancel your order, please contact us as soon as possible to our customer service support@moonmirror.co. Note that we usually fulfill order within 1 business day,so please decide before placing your order so as not to cause delay to you.

If you are unable to complete the payment, it may be due to your credit card being flagged by risk control agencies and banks. Please try making the payment again, and if you encounter the same issue, please contact your issuing bank or our customer service support@moonmirror.co.

We accept returns and exchanges within 30 days of receiving your product. If you need to process a return or exchange, please contact our customer service through the email support@moonmirror.co. Please note that for returns resulting from non-quality issues, you will be responsible for the return cost.

View More Return Policy

In the event that you encounter any quality issues with the product, such as breakage, missing accessories, or paint chipping, please promptly reach out to our customer service team at support@moonmirror.co for a replacement.