Order Check Guide
Thank you for your order with moonmirror.co! We appreciate your support and want to make it as easy as possible for you to check your order status. We know you're excited to receive your mirror, so here are a few ways to keep track of your purchase.
How to Check Your Order Status
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Log in to Your Account: The quickest way to check on your order is by logging in. You can use the email address associated with your purchase and a one-time verification code to access your personal account area, where you'll find all your order details and tracking information.
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Email Notifications: We'll automatically send you email updates once your order is confirmed and again when it ships. If you don't see these emails, please check your spam or junk folder. To ensure you receive all future updates, you can also add our email address to your contacts.
Need Further Assistance?
If you have any questions or run into an issue with your order, our customer support team is ready to help.
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By Email: Please email us at support@moonmirror.co with your order number.
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By Online Chatbox: You can leave a message in our online chatbox. Even if we're not online, we'll get back to you within 24 business hours. Our reply will be sent directly to your email address.
We're always here to ensure your shopping experience is smooth and enjoyable. We look forward to you enjoying your new mirror!
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